STRICTLY NO RETURNS OR REFUNDS ON SALE ITEMS
Our return/refund policy is valid for 30 days.
If 30 days have gone by since your purchase, no refunds, returns or exchanges are possible.
To be eligible for a return, your item must be unused with the original packaging.
Returns must be sent REGISTERED - signature required to receive.
REFUNDS (if applicable)
Please be advised we refund directly to a BANK ACCOUNT only.
Abscent Bags UK does not refund based on method of payment.
NO refunds will be issued via PayPal / Credit Card.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
Once the return is approved we will, then your refund will be processed.
SHIPPING COSTS ARE NON-REFUNDABLE AND WILL BE DEDUCTED FROM THE TOTAL REFUND AMOUNT.
IF FREE SHIPPING WAS CHOSEN THOSE SHIPPING COSTS WILL BE DEDUCTED FROM THE REFUND AMOUNT.
SALES ITEMS (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
EXCHANGES (if applicable)
We only replace items if they are defective or damaged.
If you need to exchange it for the same item, send us an email at email@example.com to receive an authorisation code before sending.
You are responsible for all shipping costs for returning your item.
Original shipping costs are non-refundable.